Privacy Policy

At Diorama Designs, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make a purchase from us.

1. Information We Collect

We collect two types of information:

• Personal Information: This includes your name, email address, phone number, shipping and billing addresses, payment details, and any other information you provide when placing an order or registering on our website.

• Non-Personal Information: This includes your browsing behavior, such as your IP address, device type, browser type, and usage data collected through cookies and other tracking technologies. This helps us improve our website and services.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Process Orders: We use your personal information to process your orders, ship your products, and communicate with you regarding your orders, including order confirmations and shipping updates.

• To Improve Our Services: We use non-personal information to analyze website performance, track user preferences, and improve your browsing experience.

• To Send Promotional Emails: With your consent, we may send you emails regarding new products, discounts, and updates. You can opt out of receiving these emails at any time by clicking the unsubscribe link in any email we send you.

• To Respond to Customer Inquiries: We use your contact details to respond to any queries, complaints, or feedback you submit via our website.

3. How We Protect Your Information

We implement a range of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes using secure socket layer (SSL) encryption for transmitting sensitive information such as payment details. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following reasons:

• Payment Processors: To process your payments securely.
• Shipping Partners: To deliver your products to the correct address.
• Email and Marketing Platforms: To send you newsletters and promotional offers (with your consent).

We ensure that these third parties adhere to strict confidentiality agreements and comply with relevant data protection laws.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences, track website traffic, and improve the functionality of our website. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will update the "Last Updated" date at the bottom of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your personal data is handled, please contact us at:

Email: dioramadesigns@gmail.com